« on: September 21, 2014, 06:52:26 AM »
In the unlikely event that your device becomes unresponsive, frozen, blank or black screen, or will not respond to the power button, you can perform a force restart or reboot on the device by following the steps below.Press and hold the Power button for 7 - 10 seconds, the device will restart and go through the boot-up sequence.Notes:
- The forced restart or reboot will not delete any Data on your phone.
Factory Data Reset is a tool used to remove everything that was imported, added or installed on the device. Keep in mind, when using this feature everything is deleted. To reset your device:
1. Touch Settings
2. Touch Backup & reset
3. Touch Factory Data Reset
4. Touch Reset Phone
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