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Messages - ElyStar

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106

All help topics / How do I synchronize Gmail, Calendar, and Contacts from Google to my phone?

« on: September 21, 2014, 08:14:31 AM »

Google Apps on your phone, such as Books, Gmail, Calendar, and Contacts, give you access to the same personal information (emails, events, and contacts) that you add, view, and edit on your computer using Gmail or Calendar.

Note: A Google account is required to use all Google applications on the device. If you do not have an account you will be asked to create one when attempting to access any of these apps.

To adjust syncronization of Google account(s)

Touch Apps
Touch Settings
Scroll down to Accounts and touch Google
Touch the Google account you wish to adjust
Scroll up and down on this screen and you will be able to sync a variety of options
You can sync the options one at a time by touching them
If you want to sync eveything simultaneously; touch Menu, then touch Sync now
If you want to stop the synchronization process; touch Menu, then touch Cancel sync.

107

All help topics / How do I customize my home screen?

« on: September 21, 2014, 08:12:24 AM »

The home screen gives you all your latest information in one place. It’s what you see when you turn on the smartphone or touch Home from a menu.

Change the wallpaper
Change your wallpaper whenever you like. You can select from Live (animated) wallpapers, standard wallpapers, or pictures from your Gallery.

[LIST=1]

Touch and hold any blank space on your Home screen
Select the desired option (Gallery, Live Wallpapers, Wallpapers)
Browse through the choices, touch the picture to use, and then touch Set wallpaper

Add an item to the Home screen
You can add the following types of items to the Home screen.

Widgets
Add any of a variety of preloaded miniature applications (widgets) to your Home screen. You can also download widgets from Google Play.

1. Touch Apps
2. Touch Widgets at the top of the screen
3. Select a widget, then touch and hold it until it vibrates. The home screen layout will appear and when the widget is released it will show on the home screen
Note: Following a software update, you may need to reinstall certain Widgets.

Folders
Add a folder to organize Home screen items, or folders that contain all your contacts, contacts with phone numbers, or starred contacts. Your folders’ contents are kept up to date automatically. To create a folder, touch and hold an app icon until you feel a vibration. Then drag that app icon onto another one. Repeat with any other app icons you want to place in the same folder. To name that folder, touch the icon grouping, then touch Unnamed Folder. Type in the name of the folder then touch Done.

108

All help topics / How do I take a screen shot of my phone's screen?

« on: September 21, 2014, 07:53:54 AM »

Sometimes a picture speaks louder than words. Share a screen capture of your favorite playlist, or your new high score. Forward a screen capture of a friend’s contact information. If you can see it on your smartphone, you can share it with your friends.

To capture your phone’s screen, press and hold both the Power and Volume down key for three seconds, or until you hear the camera shutter click.

To see the screen image, touch Apps > Gallery > Screenshots

Touch and hold the image for files and sharing options, which will be at the bottom of the screen.

109

All help topics / Transfer files to/from my phone and computer

« on: September 21, 2014, 07:50:14 AM »

1. Connect the supplied USB cable into your device, then into your computer. Please ensure your device is powered on and unlocked.

2. When you plug in the device for the first time, the PC will ask to install drivers, click OK to continue. (If your device is not being recognized you may need to update your drivers).

3. Go to Notifications (by touching the notifications bar at the top of the phone's screen and dragging it down)

4. Touch the “USB connection” notification.

5. Touch and select Media Device (MTP).

6. Click on > My computer

Your phone will appear as a connected drive. Under device name you will see Internal Storage and SD card where you can drag and drop files.

110

All help topics / How do I turn on Talkback?

« on: September 21, 2014, 07:44:30 AM »

TalkBack provides spoken feedback to help you navigate your phone, describing what screens you are on, what you touch and have been activated and de-activated.

To turn TalkBack off / on:
[LIST=1]

Touch Apps
Touch Settings
Touch Accessibility > TalkBack.
Slide the TalkBack switch to the On or Off position.
Touch OK.

When you turn on Talkback, spoken feedback starts immediately. As you navigate your phone, TalkBack describes your actions and alerts you of events, such as notifications and incoming calls.

111

All help topics / What is safe mode and how do I use it?

« on: September 21, 2014, 07:41:08 AM »

Safe mode starts the device without any 3rd party applications being started. This will allow you to open apps individually to try and determine which app may be causing the issue.

Tips:

Begin by looking for specific application types such as launchers, task killers or anti-virus apps.
Application icons will still appear the same on the home screen or within the Apps menu. Apps will launch if you select the icon to activate, they will not automatically launch.
You may be required to re-add accounts such as Facebook and LinkedIn after initiating Safe mode. (Settings > + Add Account)

To Enable Safe Mode
1. Press the Power key
2. Touch and hold Power off
3. Touch OK when Reboot to safe mode appears
4. Phone will reboot and Safe Mode will appear in bottom left corner
5. While in Safe Mode, launch apps one at a time to identify the app causing the problem.
6. Remove the app that causes the problem from the device.

To remove an application:
Touch > Play Store > Menu > My apps
Touch the application that you want to remove
Touch Uninstall, then confirm by touching OK.
After you have identified and removed the application simply power cycle the device to disable safe mode.

112

All help topics / Why am I no longer able to access developer options?

« on: September 21, 2014, 07:34:40 AM »

Your device has several developer options that can be used by application developers when testing applications. In an effort to reduce accidental usage of these options, we have hidden the Developer options menu.

To enable Developer options:
[LIST=1]

Touch Settings
Touch About phone
Touch the Build number field 7 times (You will begin seeing a message as you approach the 7 touches)
Touch the back arrow once complete, and Developer options will now appear under Settings.

113

All help topics / Why are my Facebook contacts not appearing on my device?

« on: September 21, 2014, 07:24:44 AM »

Facebook contacts will no longer sync with the Android Contacts app [on Android OS 4.1 and later].

The Android Contact list is built to provide data portability, and Facebook provides contact data that cannot be exported from the device.

Facebook contacts can still be accessed on the phone through the Facebook app.

--
In order to Sync Facebook Contacts with Android Device, you need to follow these simple steps and not to forget, you need to have the Official Facebook app installed already on your device, if not you are suggested to download it from Android Market.

How to Sync Facebook Contacts with Android
#Step – 1. You need to Open the Facebook app on your device and sign-in.
#Step – 2. After signing-into your Facebook account, you need to hold your Menu button and tap the Settings option.
#Step – 3. After Tapping the settings option, you need to scroll down till you find the Sync Contacts option.
#Step – 4. Now tap on that Sync Contacts, which opens 3 more options for you. Sync all, Sync with existing contacts, Don’t Sync or Remove Facebook Data.
#Step – 5. If you select Sync all option, it imports all your Facebook contacts, Albums, Tagged Photos etc., while if you select Sync Existing contacts option, it imports all your Facebook friend’s contacts and selecting Remove Facebook data will clear all Sync data.

114

All help topics / How do I setup and use Bluetooth?

« on: September 21, 2014, 07:11:43 AM »

Turn on and connect to a Bluetooth device.

To turn on and connect a Bluetooth hands-free headset(s), car kit(s), or other Bluetooth devices:

1. Touch Apps
2. Touch Settings
3. Under Wireless & Networks; Turn Bluetooth on.

Tip: To extend battery life, turn Bluetooth off when not in use.
4. Touch Bluetooth
5. Your phone will be scanning for available Bluetooth devices (make sure your device is in pairing mode)
6. Touch the Bluetooth device to select it
7. Type the PIN if needed (PIN is usually 0000 or 1234)
8. Touch the device name again to connect to it. (If it doesn't automatically)

Tips:

If your device is not connecting to the Bluetooth accessory, it is recommended that you try to reset the Bluetooth device. Check your accessory user guide for reset details.
During the Bluetooth pairing/connection process, some car kits will require you to accept the PBAP and MAP notifications to successfully establish a connection. Ignoring or rejecting the request may cause the car to disconnect and again try to establish a connection. This can result in you seeing a continuous sequence of connections and disconnections.

To avoid this situation, you should allow the PBAP and MAP requests and also click the "Always Allow" check box so you only need to accept these requests once. If you are already experiencing this situation, please disconnect (un-pair) the phone from the car and reconnect again. This time being sure to accept the PBAP and MAP requests and click the "Always Allow" checkbox.
[/LIST]

Reconnect devices
In order to automatically reconnect your phone with a paired device, simply turn on the device.
To manually reconnect your phone with a paired device, touch the device name in the Bluetooth devices list.

Disconnect devices
In order to automatically disconnect your phone from a paired device, simply turn off the device.
To manually disconnect your phone from a paired device, touch the device name in the devices list, then press Menu > Disconnect.

Trusted Devices
This feature will allow your phone to remain unlocked while connected to Bluetooth devices that you trust. If you disconnect or get too far away, the device will lock once again.

To use this feature simply pair your phone with a Bluetooth device, and select Trusted Device when prompted. If you missed the initial notification all you need to do is go to Settings -> Security -> Trusted Devices -> select the Bluetooth devices you want to be able to keep your phone unlocked.

Notes:

You can choose to lock manually through the notification curtain.
Your power key will not automatically lock when you are connected to a trusted device.

[/B]

115

All help topics / How do I reset my device?

« on: September 21, 2014, 06:52:26 AM »

In the unlikely event that your device becomes unresponsive, frozen, blank or black screen, or will not respond to the power button, you can perform a force restart or reboot on the device by following the steps below.

Press and hold the Power button for 7 - 10 seconds, the device will restart and go through the boot-up sequence.

Notes:

The forced restart or reboot will not delete any Data on your phone.

Factory Data Reset is a tool used to remove everything that was imported, added or installed on the device. Keep in mind, when using this feature everything is deleted.

To reset your device:
1. Touch Settings
2. Touch Backup & reset
3. Touch Factory Data Reset
4. Touch Reset Phone

116

All help topics / How do I update the software on my device?

« on: September 21, 2014, 06:42:56 AM »

To check for available updates wirelessly/over-the-air:
[LIST=1]

Touch Settings
Touch About phone
Touch System updates

If an update is available, follow the instructions on your phone to download and install it. Once updated, your phone will restart to complete the installation. Updates will not affect your contacts, applications, or data.

117

All help topics / How do I check the version of Android software on my device?

« on: September 21, 2014, 06:35:14 AM »

To determine what version is running on your device, select Apps > Settings > About phone or About tablet.
This version will change with each update or upgrade that you install.

To manually check for a software update select Apps > Settings > About phone or About Tablet > System updates